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Guide

Why Slack Goes Idle So Quickly (and How to Fix It)

Understand why Slack sets you as 'away' after just 10 minutes and learn practical solutions to prevent unwanted idle status.

Sieun
September 19, 2025
5 min read
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slack
troubleshooting
productivity

Slack marks you "away" after 10 minutes—even when you're working. Here's what we think is happening and some possible fixes.

The Issue

Slack appears to have a 10-minute timeout that can't be changed in settings.

Likely counts as activity:

  • • Typing, clicking, scrolling in Slack
  • • Using keyboard shortcuts

Probably doesn't count:

  • • Working in other apps
  • • Reading without scrolling
  • • Video calls outside Slack

Quick Fixes That Might Help

Cmd/Ctrl + K - Opening quick switcher may reset the timer

Mobile app - Some users report mobile overrides desktop status

Status messages - Won't prevent idle but sets expectations

Longer-term Options

  • • Consider automated tools (research carefully)
  • • Discuss expectations with your team
  • • Check your system's power settings

The 10-minute timeout seems to be a common frustration. Your mileage may vary with these suggestions.

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