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How Does Slack Decide When You're Away?

Deep dive into Slack's presence detection system, explaining exactly how and when your status changes from active to away.

Sieun
September 19, 2025
5 min read
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Slack's presence detection can seem unpredictable. Here's what we understand about how it might work.

Basic Patterns We've Observed

Desktop: Appears to go idle after ~10 minutes without interaction

Mobile: Seems to show active only when app is open

Web: May behave differently than desktop app

Multiple devices: Recent activity typically takes priority

What Slack Likely Tracks

Based on user reports:

  • • Clicks and typing within Slack
  • • Scrolling in conversations
  • • Possibly WebSocket heartbeat signals

Slack probably doesn't monitor activity outside its app.

Common Issues Users Report

  • • Status not matching actual activity
  • • Different status on different devices
  • • Delays in status updates

Privacy Considerations

Workspace admins may be able to see:

  • • Active vs away time (aggregated)
  • • General activity patterns

They likely cannot see specific keystrokes or screen content.

These are observations from user experience—actual behavior may vary by workspace.

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